Hello! We just got solar panels installed + 10 kW Sonnen Battery in our home by a local installer. It turns out, this is only the 2nd Sonnen they had ever installed, and there was some confusion on their end during the installation.
They are supposed to come back and "finish it up" but it's been weeks - they say they will get to it, but so far, I'm the only one reaching out.
I've been monitoring the numbers on the Sonnen App, and the "Engage" solar panel app. And I'm comparing our grid usage BEFORE installation, and AFTER installation. Here's what I'm seeing, and I'm wondering if it's working ok?
Before installation, GRID USAGE typical weekday:
before.png
And here is a typical week day now of GRID USAGE after installation...
after.png
I guess the question becomes... we are generating ~30kW during the day (over twice what we need, and backfeeding the grid once the battery is charged back up to 100% which happens by noon). Then in the evening the battery starts to power things.
But why are we still using grid energy at night? (These images are the Edison meter readings.)
When they installed, they put 9 of the home's circuits on the new circuit breaker box - I had to choose what would be backed up in case of an outage. Does this mean these are the only circuits that will be powered by the battery at night? (i.e. we didn't put the dishwasher ,microwave ,etc on the new panel as we didn't see those as necessities)
So could this explain why we still use the grid?
I guess the main question is - are these numbers typical - is this how it is supposed to work?
I know there's been some question as to if the CT's were put in the right places, and I was told by the installer that they should have moved over more circuits to the new breaker box.
This is all new to me, but I've been learning - and I'm just curious about what some of the experienced solar users here in the group might have to say about if what I'm experiencing here is normal? (I've been working with Sonnen support, and they say on their end, after making some configurations, it seems as though things are normal and working well... but I'm just not sure.)
Thanks for any help or guidance.
I appreciate it!
Dan
They are supposed to come back and "finish it up" but it's been weeks - they say they will get to it, but so far, I'm the only one reaching out.
I've been monitoring the numbers on the Sonnen App, and the "Engage" solar panel app. And I'm comparing our grid usage BEFORE installation, and AFTER installation. Here's what I'm seeing, and I'm wondering if it's working ok?
Before installation, GRID USAGE typical weekday:
before.png
And here is a typical week day now of GRID USAGE after installation...
after.png
I guess the question becomes... we are generating ~30kW during the day (over twice what we need, and backfeeding the grid once the battery is charged back up to 100% which happens by noon). Then in the evening the battery starts to power things.
But why are we still using grid energy at night? (These images are the Edison meter readings.)
When they installed, they put 9 of the home's circuits on the new circuit breaker box - I had to choose what would be backed up in case of an outage. Does this mean these are the only circuits that will be powered by the battery at night? (i.e. we didn't put the dishwasher ,microwave ,etc on the new panel as we didn't see those as necessities)
So could this explain why we still use the grid?
I guess the main question is - are these numbers typical - is this how it is supposed to work?
I know there's been some question as to if the CT's were put in the right places, and I was told by the installer that they should have moved over more circuits to the new breaker box.
This is all new to me, but I've been learning - and I'm just curious about what some of the experienced solar users here in the group might have to say about if what I'm experiencing here is normal? (I've been working with Sonnen support, and they say on their end, after making some configurations, it seems as though things are normal and working well... but I'm just not sure.)
Thanks for any help or guidance.
I appreciate it!
Dan
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