Help me out here J.P.M.
Here’s our story: In 2008 we installed a 44 panel (25yr warranty) 2 inverter(10 yr warranty) SunPower system (Positive Ground which was state of the art then) for 66k cash after all was said and done (federal credits). System was operating fine. Our annual true-up averaged about 1.5k per year. My December, 2021 bill showed only 21kwh and January was 33kwh down from average normals of 240kwh -300kwh respectively for that time of the year. Obviously something had gone wrong. A SunPower authorized tech came out, opened the inverters and found that inverter servicing 22 south exposure panels had burned out (interior was scorched).
At some point since our initial purchase the industry went to Negative Ground Inverters. It also now appears that SunPower, knowing that inverters fail, did nothing to support its customers who now own basically ticking time-bombs because once failed there appears to be no replacements nor any work arounds. The remaining inverter (servicing 22 west exposure panels) is still working but for how long is anybody’s guess. To say that we’re profoundly disappointed in SunPower would be an understatement. Of course, we didn’t expect the inverters to last forever but we did expect to have been able to purchase replacements when they did ultimately fail.
We’ve been in contact with SunRun who are offering what I guess is a Power Purchase Agreement (PPA) which would install enough panels, at zero cost to us, to generate an overall 9,921kwhs annually at a flat rate of $0.22 per monthly kwh’s used with an annual increase capped at 2.9%. The current rates in our area are $.282 tier 1, $.354 tier 2, and obviously much higher in tier 3 which we will most certainly hit in the hotter California summer months. Additionally, Pacific Gas & Electric (PG&E) will most certainly continue to have more rate hikes as they pay out settlements and incur higher maintenance costs related to their taking responsibility for numerous very destructive wild fires.
For now and perhaps the next 5 to 10 years, the SunRun option looks very appealing but there are always buts aren’t there. If you were us, what questions would you be asking? What terms would you be negotiating? What pitfalls would you be looking out for? What equipment should we be expecting? Basically what do you feel might be our best course of action.
Here’s our story: In 2008 we installed a 44 panel (25yr warranty) 2 inverter(10 yr warranty) SunPower system (Positive Ground which was state of the art then) for 66k cash after all was said and done (federal credits). System was operating fine. Our annual true-up averaged about 1.5k per year. My December, 2021 bill showed only 21kwh and January was 33kwh down from average normals of 240kwh -300kwh respectively for that time of the year. Obviously something had gone wrong. A SunPower authorized tech came out, opened the inverters and found that inverter servicing 22 south exposure panels had burned out (interior was scorched).
At some point since our initial purchase the industry went to Negative Ground Inverters. It also now appears that SunPower, knowing that inverters fail, did nothing to support its customers who now own basically ticking time-bombs because once failed there appears to be no replacements nor any work arounds. The remaining inverter (servicing 22 west exposure panels) is still working but for how long is anybody’s guess. To say that we’re profoundly disappointed in SunPower would be an understatement. Of course, we didn’t expect the inverters to last forever but we did expect to have been able to purchase replacements when they did ultimately fail.
We’ve been in contact with SunRun who are offering what I guess is a Power Purchase Agreement (PPA) which would install enough panels, at zero cost to us, to generate an overall 9,921kwhs annually at a flat rate of $0.22 per monthly kwh’s used with an annual increase capped at 2.9%. The current rates in our area are $.282 tier 1, $.354 tier 2, and obviously much higher in tier 3 which we will most certainly hit in the hotter California summer months. Additionally, Pacific Gas & Electric (PG&E) will most certainly continue to have more rate hikes as they pay out settlements and incur higher maintenance costs related to their taking responsibility for numerous very destructive wild fires.
For now and perhaps the next 5 to 10 years, the SunRun option looks very appealing but there are always buts aren’t there. If you were us, what questions would you be asking? What terms would you be negotiating? What pitfalls would you be looking out for? What equipment should we be expecting? Basically what do you feel might be our best course of action.
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