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  • tracksyde
    Junior Member
    • Feb 2014
    • 14

    #1

    Southern California installer recommendations

    I've been coming here on and off for the past couple of years.. at least 1.5 years. It was a great resource to read about the process of other members getting on board with solar systems.

    However, recently, it seems there's not very much content regarding quotes, the sales process, and just general happiness or dissatisfaction with specific installers. I realize we now have Solarreviews.com. But it offers somewhat of a different "feel" than what I was getting out of the more traditional open-forum such as what we have here. A review site is just generally more "one sided", if you know what I mean.

    In any case, back when PMs were heavily utilized, I was able to get a couple of good referrals from some members here (thanks, guys). Generally speaking, those referrals have been great (LA Solar Group and Advanced Improvements). But aside from these 2, I seemed to have run out of installers to call. Although I could make a decision at this point, I'd really feel better if I had at least 5 comparable quotes from decent installers to compare with. Its also educational for me to see how each installer designs the system and with what equipment.

    I turned to Yelp and my general feeling is, Yelp just attracts a different crowd. People that write glowing reviews may very well be quite happy with the whole process and what they paid and what equipment was used. But at the same time, they may not care what equipment was used, they never monitored the installation, and their roof just hasnt started leaking yet. Solarreview does seem to be more of the crowd I'm looking for, but until it gets more "populated", its of limited use. Its also a little discouraging to see, in some cases, a wide variance between the number of stars at one place and a very different number of stars in another (5 stars vs 3 stars for the same installer? hmm..)

    Anyhow, with the change in forum rules, I was hoping people who had a system installed in Southern California can chime in with recommendations on who I should call to get quotes from. We can keep it positive. I believe as long as we follow the forum rules and not link to any installers website, we should be OK? (we CAN link to their www.solarreviews.com page if they have one?).

    For what its worth, I'm looking for a system in the 5.5-6kw range. I'm southeast facing with limited roof space (hence the 5.5-6kw). My annual usage is around 9000kwh (but I'd like to use more, AC/EV, etc). I have limited shading issues (chimney shade in the afternoon).

    LA Solar thinks I can only fit 15 Suniva 335W panels on the roof. Advanced Improvements thinks they can fit at least 17 LG 320W panels on the roof since they're smaller. LA Solar quoted SolarEdge with optimizers and Advanced Improvements is on board with Enphase S280 micro-inverters.

    Anyway, as I said, hopefully we're not breakiing any forum rules. But I'm just hoping we can get back some of the discussion about specific installers and people who had good experiences with them.
  • huge
    Solar Fanatic
    • May 2016
    • 111

    #2
    Can you please give the details of your quotes? How many watts is each system, how much are they charging before incentives, do you get utility rebates, etc. If you got quotes from over a year ago, prices are probably lower now

    Comment

    • tracksyde
      Junior Member
      • Feb 2014
      • 14

      #3
      LA Solar Group
      15x335W = 5.025kW
      Price before incentives $18,643
      $3.71/watt

      Advanced Improvements
      17x320 = 5.440kW
      Price before incentives $17,680
      $3.25/watt

      While I'm at it, here are 2 more:

      Solar 360
      22xLG 285 + Enphase M250 = 6.270kW
      Price before incentives $24,880 (after $300 discount, woo hoo!)
      $3.97/watt

      SolarSolutions4U
      18xLG 310 + SolarEdge 6k + Opt = 5.580kW
      Price before incentives $21,073
      $3.78/watt


      Comment

      • huge
        Solar Fanatic
        • May 2016
        • 111

        #4
        Based on those numbers, advanced improvements is definitely the way the go. But I know for a fact that LA Solar Group can give you a much lower price. They can do other panels too, so just ask for some more quotes. The trick is to be in direct contact with the owner

        Comment


        • huge
          huge commented
          Editing a comment
          How have you tried to contact him? Email is the best. Sorry, I don't have permission to post his email here. He's at a conference right now I believe, so he might not get back to you for a week or two. Let me know if I can help in any way
          Last edited by huge; 07-19-2016, 04:16 AM. Reason: Removed personal information

        • tracksyde
          tracksyde commented
          Editing a comment
          No, I have not tried contacting him directly. I will give that a shot later this week since he's out. Thanks

        • Git
          Git commented
          Editing a comment
          The best way to contact him is to tell there salesperson you decided to go with another company..... They will be calling YOU

          I found it a bit aggressive. I considered LA Solar Group - but when I was reading through the reviews on Yelp, I couldn't help get a feeling that something was going on - like people who complained where getting 'credits' added to their bill etc. I saw a pic one guy posted - exposed conduit on the roof and it looks like they even rerouted a plumbing stack under the Panel - which is not to code where I am. See if this pic works. (https://s3-media4.fl.yelpcdn.com/bph...mGBbkSiA/o.jpg) Lastly, once I told them I had picked someone else and the owner called, the price came down fast. I got the impression they were what I call ' blow and go' - throw the panels on fast, use sub contractors, cut corners, etc - they just weren't for me
      • DanKegel
        Banned
        • Sep 2014
        • 2093

        #5
        Just telling them the competing bid numbers might help, too.

        You could try an bidding outfit like pick my solar,

        Who knows, maybe you'd get lucky.

        FWIW, I used LA Solar (and years before that, Absolutely Solar).

        Comment


        • tracksyde
          tracksyde commented
          Editing a comment
          Hi DanKegel,

          Yeah, the LASG guy did keep telling me to provide competing quotes to him (for reasons similar to those that JPM mentioned). I recently contacted him to give me a quote using LG panels, but have yet to hear back from them. What's odd is my friend and I both contacted them at the same time, same sales person. They've been very responsive to him and he already signed with them (12kW system). But for me, I get a different vibe from them.. makes me feel like my system is too small.. not worth their time in this busier-than-normal season or something.
      • J.P.M.
        Solar Fanatic
        • Aug 2013
        • 15015

        #6
        Originally posted by DanKegel
        Just telling them the competing bid numbers might help, too.

        You could try an bidding outfit like pick my solar,

        Who knows, maybe you'd get lucky.

        FWIW, I used LA Solar (and years before that, Absolutely Solar).
        And you will guarantee a number that is ~ $0.01/Watt lower than what you reveal. That locks in a price and it won't go lower. The vendors know where they need to be. You, as a buyer, don't. When I was a peddler, one of the most sought after pieces of information I and all peddlers wanted was the competition's pricing. Simply say "too high - sharpen your pencil" and let the vendor figure it out. If you get lower, good. If the vendor walks, that's an indication he couldn't/wouldn't meet your price, and if he took the job, quality might suffer.

        Dan, get out of the box and think like the seller. I used to love to sell to guys like you.

        Comment

        • MikeInRialto
          Member
          • Mar 2015
          • 151

          #7
          I'm sure Advanced can do a little better. They did my system 4.2 for $3.30/watt. The thing I liked most was they weren't pushy and let me pick the layout

          Comment


          • tracksyde
            tracksyde commented
            Editing a comment
            Hi MikeInRialto,

            That's been my experience so far with Advanced as well. I'm glad they were one of the first I contacted. I liked that they werent pushy.. very straight forward, very little sales talk. Thanks for chiming in.
            Last edited by tracksyde; 07-18-2016, 12:53 PM.
        • Git
          Junior Member
          • May 2016
          • 56

          #8
          I just finished up having a 12 kw system installed by Baker Electric (I am in Riverside County). LG panels with SolarEdge Inverter and Optimizers
          Baker Electric Home Energy reviews and complaints, reviews of the brands of solar panels they sell, their locations and the cost of installations reported to us for 2025. Get the best deal.


          Very pleased with them. 50 days from signing the contract to turning the system on. They are not afraid of roofing. My install included changing (5) 'dormer' type vents to flat 'O'hagin' style vents and relocating several plumbing stacks. I was looking for a 'quality' install. Double flashed mounts, conduit concealed in the attic, etc. You could probably find my review on Yelp. They are an Elite SunPower dealer and actually won the residential SunPower dealer of the year award from them in 2015. Not sure if they still have their 'in-house' promotion on LG panels, it was $100 per kw installed)

          I scouted similar houses in my area and had a pretty good idea of how many panels I could fit on my roof - it was very helpful and I used Google Maps pics to show what I was looking for. LG Neon2 panels appear to be very popular (that is probably the most pitched panel) and I could not justify SunPower (Cash Purchase). Also, I ended up going 120% of my annual usage, the max SCE will allow

          What I did was listen to several proposals and then developed a 'checklist' of things that I wanted - system size, type of panels, etc. I then emailed the list to all the companies I had contacted and invited them to place a bid - a true "apple to apple" comparison. By the way, also impressed with Solar 360 - they were my second choice

          Comment


          • huge
            huge commented
            Editing a comment
            How much was your system before rebates?

            If my assumption is correct, you paid about $3.65/w, which is considerably higher than the quotes posted above
            Last edited by huge; 07-17-2016, 05:43 PM.

          • tracksyde
            tracksyde commented
            Editing a comment
            Hi Git,

            Thanks for the referral. I tried submitting a request for a quote via Solarreviews.com but they dont cover my zip code (92782). Thank though. This is the type of more in-depth information that I was looking for. Not many reviews even discuss selection criteria or equipment.
            Last edited by tracksyde; 07-18-2016, 12:53 PM.
        • Git
          Junior Member
          • May 2016
          • 56

          #9
          I paid a little over $43k (around $3.49 per watt before the $1200 rebate (out-of-pocket cost divided by the number of watts) but keep in mind that there was a LOT of 'extra's"

          Roofing (I have a flat, concrete tile roof) One installer referred me to the contractor they usually use and they wanted $1,500 to $2,000 to move those plumbing stacks and change the vents. No conduit is visible on the roof - it is all run through the attic and they came up under the panels

          Mounting - I really liked the double flashed Quikmount PV system, where is seems most installers just want to use 'roof hooks'


          Other things like - Production guarantee for 10 years, roof leak warranty for 10 years, workmanship warranty for 25 years and they extended the warranty on the SolarEdge inverter from 12 to 25 years (which appears to be about a $745 value)


          My system produced 83 kWh yesterday, I am very pleased with it so far
          Last edited by Git; 07-17-2016, 07:41 PM.

          Comment


          • huge
            huge commented
            Editing a comment
            You're right, all that extra work does add to the price. I got all that extra warranty stuff too, except for the 10 year guarantee. I also had some extra work done too. You're system looks, congratulations
            Last edited by huge; 07-18-2016, 10:27 PM.
        • DanKegel
          Banned
          • Sep 2014
          • 2093

          #10
          Originally posted by J.P.M.
          And you will guarantee a number that is ~ $0.01/Watt lower than what you reveal.
          It's a better starting point for haggling, though. And if you don't feel like haggling, well, it at least protects you somewhat from crazy high bids.

          Comment


          • huge
            huge commented
            Editing a comment
            I had a few installers not budge on over $4/watt non-sunpower system. I don't know how they survive

          • DanKegel
            DanKegel commented
            Editing a comment
            I guess there are enough people who don't comparison-shop for them to survive? They're lucky the tax credits got extended.
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