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  • donald
    Solar Fanatic
    • Feb 2015
    • 284

    #31
    Originally posted by makarowski
    Hi Everyone,

    I had one optimizer fail on about day 3 ... infant mortality. my luck.

    The optimizer stopped communicating and looked to be not generating power ... at least in a string of 13 it was a guess. Since I was doing some hyper monitoring in the early days, I noticed it right away. The LCD panel on the inverter also showed "23/24 optimizers" so at a min the comms were down. My installer responded quickly over email, acknowledged the problem and came out about a week later -> had to coordinate with a SE technician on the phone to troubleshoot on-site. "yes you have a bad optimizer, new one on order".

    Seems like they needed to do a formal site visit just to confirm bad inverter and get a new one under warranty. And also cost SE two "truck rolls"..

    About a week after that, since the replacement still didn't arrive from SE, my installer pulled one from their stock and came to do the repair. I was not at home due to travel, but when I got back I saw "24/24" optimizers on the inverter LCD, but online there was still the "bad" optimizer in the system. I think they forgot to update the portal with the new optimizer ID. I think it took them about 3 weeks (only in the last week or so) to finally get around to updating the on-line system. I was not pushing them since the system seemed to be working well (I have some amazing efficiency numbers as reported by PVOutput in team sandiego).

    Let me know if you have any more questions...

    BMak
    Thanks for the explanation. Can you look back at the data and guess if the failed optimizer was producing power? I realize you had little baseline to make a judgement at the time it broke.

    What a remarkably inefficient way to do warranty service.

    Comment

    • sensij
      Solar Fanatic
      • Sep 2014
      • 5074

      #32
      Originally posted by donald
      Thanks for the explanation. Can you look back at the data and guess if the failed optimizer was producing power? I realize you had little baseline to make a judgement at the time it broke.
      I had looked at his system (on PVOutput) at the time the optimizer wasn't reporting, and have been following it since it is a bit of an outlier for production efficiency. In my opinion, the optimizer was properly producing power, even when it wasn't communicating. I suspect there are failure modes that would result in no power out, and there might even be modes that take down the string, but as far as I know, none of those have been reported here. There was another forum member recently with the same problem as makarowski, but I'll have to check my notes to see who it was.

      As for the outlier in efficiency... it looks like better thermal performance to me, but I'm not sure. Some ideas:

      1) The panels manufactured at the very top end of the + tolerance for power (someone's got to get the good tail of the distribution, right?).
      2) The panels are installed high off the roof, so there is better air flow.
      3) The location is near the coast, perhaps there is more wind, or more moisture in the air helping the heat transfer rate.

      All of the zip code 9200X systems have generally been performing well, so it might be a combination of things that make his system stand out. Calibration is always on the short list too, but the calculated consumption data in PVOutput doesn't look skewed when the array is producing, which suggests that at least some of the outperformance is real.
      CS6P-260P/SE3000 - http://tiny.cc/ed5ozx

      Comment

      • Pomonabill220
        Junior Member
        • Jun 2015
        • 5

        #33
        My system installed 3/2015

        I have been lurking for a while, but decided to signup and make my first post about my system.
        I had researched about 5 different installers/systems and decided to go with a SolarEdge SE5000, 20-250watt Qcell QPRo BFR-G3 250 panels with power optimizers.

        My installer that I choose was great! VERY good contact, answered all my questions, did all the legwork.
        I had to get my electrical service upgraded which included 2 new panels. I stuck by my guns and got 2 SquareD QO 250amp panels!!! Had to fight a little because they wanted to install Homeline, but I knew that QO was top of the line, and was familiar with them, and I got them.

        I was on the fence with SolarEdge and Enphase, but when I found that panel level monitoring was going to go away, or cost, and my cousin had Enphase and has had problems with his install (of only 5 years), SolarEdge was my final choice, and I am glad I did.

        Having the inverter on the roof in the HEAT, I knew this was a disaster waiting to happen. Being an electronics eng., I knew that heat is the number ONE enemy of electronics, and the inverter generates heat by itself.

        I am a little disappointed that the most I have seen to date (excluding days with clouds) is only about 3.5Kw at high noon.
        My layout is 11 pnls facing east, 4 facing south, 2 horiz (almost flat) at 7 deg., 3 facing west. Roof tilt is 27deg.

        Also, my installer said that IF I wanted to get better monitoring rights on the web portal, I would have to become the installer and tell them when something failed.... so I plugged a USB cable into the inverter and am monitoring the inverter's data, can't log though....

        I would like to know how to post a public link to my monitoring portal for all to watch, and signup to PVoutput.

        Any ideas?

        Thanks!

        Comment

        • makarowski
          Member
          • Mar 2014
          • 44

          #34
          Originally posted by sensij
          I had looked at his system (on PVOutput) at the time the optimizer wasn't reporting, and have been following it since it is a bit of an outlier for production efficiency. In my opinion, the optimizer was properly producing power, even when it wasn't communicating. I suspect there are failure modes that would result in no power out, and there might even be modes that take down the string, but as far as I know, none of those have been reported here. There was another forum member recently with the same problem as makarowski, but I'll have to check my notes to see who it was.

          As for the outlier in efficiency... it looks like better thermal performance to me, but I'm not sure. Some ideas:

          1) The panels manufactured at the very top end of the + tolerance for power (someone's got to get the good tail of the distribution, right?).
          2) The panels are installed high off the roof, so there is better air flow.
          3) The location is near the coast, perhaps there is more wind, or more moisture in the air helping the heat transfer rate.

          All of the zip code 9200X systems have generally been performing well, so it might be a combination of things that make his system stand out. Calibration is always on the short list too, but the calculated consumption data in PVOutput doesn't look skewed when the array is producing, which suggests that at least some of the outperformance is real.
          I'd have to agree the old optimizer was generating power...

          As for the efficiency, its nice to end up on the high side... although not sure how real it is. I think you have something on point about being on the high part of the roof. I have two strings where the string on the lower roof with same orientation/elevation, (and gets wind protection from the next house) is not as efficient. no real shading on either strings... maybe I should have put more panels on my upper roof

          PVOutput is using data based on SE monitoring data... I have tried to correlate with my SDGE bill... with some limited success

          first month: SDGE measured a net of 32 kwh of usage, while the net from pvoutput was 109 (966 usage, 857 generation)
          last month: sdge had a net of -194, while PVOutput had -203 (a bit closer, 1031 usage, 1234 generation)

          I know a few people have been digging into the data to find where the errors are occurring... likely just the inaccuracy of SE data (rounded up and/or poor accuracy)... there are some wiered data points where my homes usage goes to 0 (which I know is not occurring)... "timestamps" of the data could also be a factor.

          I'll eventually dig into it, but too much other stuff going on right now.

          Cheers
          BMak

          Comment

          • sensij
            Solar Fanatic
            • Sep 2014
            • 5074

            #35
            Originally posted by makarowski

            I know a few people have been digging into the data to find where the errors are occurring... likely just the inaccuracy of SE data (rounded up and/or poor accuracy)... there are some wiered data points where my homes usage goes to 0 (which I know is not occurring)... "timestamps" of the data could also be a factor.

            I'll eventually dig into it, but too much other stuff going on right now.
            Yes, it is timestamps and synchonization error, with a little bit of calibration error (maybe 1%) thrown in. Every time you get a "0" for consumption you will increase the error with respect to SDG&E.

            To prove this, I wrote my own PVOutput uploader with a revenue grade data source so I have more control over synchronization. I also left a system on PVOutput that uses the SE data untouched. Yesterday was a decent example... You can see the good consumption data here, and the spikey consumption data here. My agreement to SDG&E for the first full month I ran the uploader was within 1 kWh.
            CS6P-260P/SE3000 - http://tiny.cc/ed5ozx

            Comment

            • makarowski
              Member
              • Mar 2014
              • 44

              #36
              very nice...

              I would think that since the SDGE meter data from Wattvision could be "read/timed" to coincide with the SE data, the timing portion could be solved without a revenue grade meter at PVOutput... then it would be just the accuracy of the SE data (1-5%)? not sure there is the control there down to the "second" on data polling..

              looks like you are enjoying the same dark weather here in san diego ... solar generation went to about 0 at 3pm today...blah, its supposed to be summer!

              Cheers
              BMak

              Comment

              • Naptown
                Solar Fanatic
                • Feb 2011
                • 6880

                #37
                Originally posted by kevcor620
                Some installers cover labor. My installer warranty covers enphase micros for 20 years labor in addition to the 25 year manufacturer warranty on parts.
                I would be happy to give you a 30 year warranty as an installer.
                Costs me nothing. Incorporated so when solar falls off the cliff at the end of 2016 I will dissolve the corporation
                Oh and that 20 year warranty just turned into a year and a half warranty.
                I doubt your installer has even been around more than 6 years.
                NABCEP certified Technical Sales Professional

                [URL="http://www.solarpaneltalk.com/showthread.php?5334-Solar-Off-Grid-Battery-Design"]http://www.solarpaneltalk.com/showth...Battery-Design[/URL]

                [URL]http://www.calculator.net/voltage-drop-calculator.html[/URL] (Voltage drop Calculator among others)

                [URL="http://www.gaisma.com"]www.gaisma.com[/URL]

                Comment

                • donald
                  Solar Fanatic
                  • Feb 2015
                  • 284

                  #38
                  Originally posted by Naptown
                  I would be happy to give you a 30 year warranty as an installer.
                  Costs me nothing. Incorporated so when solar falls off the cliff at the end of 2016 I will dissolve the corporation
                  Oh and that 20 year warranty just turned into a year and a half warranty.
                  I doubt your installer has even been around more than 6 years.

                  More likely an established installer will just be slow in 2017. I assume most have avoided adding much overhead. A lot of residential solar has been installed with only 1/3 of the customer's price being direct materials and labor. This business practice will not survive the end of the ITC, which is a good thing.

                  The end of wind was forecast in 2012. It looks like a 3GW Wyoming wind project will be built without ITC.

                  Comment

                  • Naptown
                    Solar Fanatic
                    • Feb 2011
                    • 6880

                    #39
                    I see you weren't around the last time the tax credits ended.
                    NABCEP certified Technical Sales Professional

                    [URL="http://www.solarpaneltalk.com/showthread.php?5334-Solar-Off-Grid-Battery-Design"]http://www.solarpaneltalk.com/showth...Battery-Design[/URL]

                    [URL]http://www.calculator.net/voltage-drop-calculator.html[/URL] (Voltage drop Calculator among others)

                    [URL="http://www.gaisma.com"]www.gaisma.com[/URL]

                    Comment

                    • GoingSolar
                      Junior Member
                      • May 2015
                      • 14

                      #40
                      Originally posted by Pomonabill220

                      I was on the fence with SolarEdge and Enphase, but when I found that panel level monitoring was going to go away, or cost, and my cousin had Enphase and has had problems with his install (of only 5 years), SolarEdge was my final choice, and I am glad I did.
                      Thanks!
                      Good afternoon! Can anyone point me to where there is anything documented on panel level monitoring going away? This is the second reference to panel monitoring going away but when I contacted Enphase they didn't know what I was talking about? Or maybe they were just playing dumb? They even sent me the info on setting up an account etc.

                      Not sure what the real deal is?

                      Thanks!

                      Comment

                      • sensij
                        Solar Fanatic
                        • Sep 2014
                        • 5074

                        #41
                        Panel level data is available, for a fee ($250, last I heard). The people saying it is going away are probably referring to the fact that it used to be offered for free, by default. Now, the installer pays for and enables it during activation, or if you self-install, you can take care of it yourself. If accurate monitoring is something you care about, in my opinion, the additional cost Enphase charges is worth the cost over the free monitoring from SolarEdge. However, for just basic status checks, either is fine.

                        More here:

                        CS6P-260P/SE3000 - http://tiny.cc/ed5ozx

                        Comment

                        • Naptown
                          Solar Fanatic
                          • Feb 2011
                          • 6880

                          #42
                          I haven't installed one in years.
                          Your brothers would have been from the time when they still had it for everyone.
                          If you are the installer then you would get it. I believe they dumbed it down somewhat because of too many people callin in with issues that many times resolve themselves. ( communication between inverter envoy and Internet. )
                          NABCEP certified Technical Sales Professional

                          [URL="http://www.solarpaneltalk.com/showthread.php?5334-Solar-Off-Grid-Battery-Design"]http://www.solarpaneltalk.com/showth...Battery-Design[/URL]

                          [URL]http://www.calculator.net/voltage-drop-calculator.html[/URL] (Voltage drop Calculator among others)

                          [URL="http://www.gaisma.com"]www.gaisma.com[/URL]

                          Comment

                          • Naptown
                            Solar Fanatic
                            • Feb 2011
                            • 6880

                            #43
                            Originally posted by sensij
                            Panel level data is available, for a fee ($250, last I heard). The people saying it is going away are probably referring to the fact that it used to be offered for free, by default. Now, the installer pays for and enables it during activation, or if you self-install, you can take care of it yourself. If accurate monitoring is something you care about, in my opinion, the additional cost Enphase charges is worth the cost over the free monitoring from SolarEdge. However, for just basic status checks, either is fine.

                            More here:

                            http://www2.enphase.com/enlighten-he...ghten-manager/
                            Learn something new.
                            NABCEP certified Technical Sales Professional

                            [URL="http://www.solarpaneltalk.com/showthread.php?5334-Solar-Off-Grid-Battery-Design"]http://www.solarpaneltalk.com/showth...Battery-Design[/URL]

                            [URL]http://www.calculator.net/voltage-drop-calculator.html[/URL] (Voltage drop Calculator among others)

                            [URL="http://www.gaisma.com"]www.gaisma.com[/URL]

                            Comment

                            • sensij
                              Solar Fanatic
                              • Sep 2014
                              • 5074

                              #44
                              One more thing about monitoring... SolarEdge updated their API this month to allow up to 300 calls per day.



                              For those who want to do 5 min updates on PVOutput.org (288 calls / day), you can now.

                              They also added an API call to "Sensors", which supports adding a pyranometer, thermometer, or other devices to the inverter to make it a more fully featured data center.
                              CS6P-260P/SE3000 - http://tiny.cc/ed5ozx

                              Comment

                              • Pomonabill220
                                Junior Member
                                • Jun 2015
                                • 5

                                #45
                                Originally posted by Pomonabill220
                                I have been lurking for a while, but decided to signup and make my first post about my system.
                                I had researched about 5 different installers/systems and decided to go with a SolarEdge SE5000, 20-250watt Qcell QPRo BFR-G3 250 panels with power optimizers.

                                My installer that I choose was great! VERY good contact, answered all my questions, did all the legwork.
                                I had to get my electrical service upgraded which included 2 new panels. I stuck by my guns and got 2 SquareD QO 250amp panels!!! Had to fight a little because they wanted to install Homeline, but I knew that QO was top of the line, and was familiar with them, and I got them.

                                I was on the fence with SolarEdge and Enphase, but when I found that panel level monitoring was going to go away, or cost, and my cousin had Enphase and has had problems with his install (of only 5 years), SolarEdge was my final choice, and I am glad I did.

                                Having the inverter on the roof in the HEAT, I knew this was a disaster waiting to happen. Being an electronics eng., I knew that heat is the number ONE enemy of electronics, and the inverter generates heat by itself.

                                I am a little disappointed that the most I have seen to date (excluding days with clouds) is only about 3.5Kw at high noon.
                                My layout is 11 pnls facing east, 4 facing south, 2 horiz (almost flat) at 7 deg., 3 facing west. Roof tilt is 27deg.

                                Also, my installer said that IF I wanted to get better monitoring rights on the web portal, I would have to become the installer and tell them when something failed.... so I plugged a USB cable into the inverter and am monitoring the inverter's data, can't log though....

                                I would like to know how to post a public link to my monitoring portal for all to watch, and signup to PVoutput.

                                Any ideas?

                                Thanks!
                                Anybody? please?

                                Comment

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