Without kicking someone when they're down - we've all been there - This situation seems to have a lot of the hallmarks of what can happen if a lot of stuff goes south at the same time.
Trying to turn this into something positive and instructive for the future, and for others reading this forum, general comments can be useful if put forth in the spirit of constructive criticism.
FWIW, some thoughts meant in a constructive nature for all:
Sometimes, the joy of getting a "deal", or hammering the vendor for a price is quickly forgotten if the system is troublesome. Sometimes an extra $.20/Watt or so up front is worth it, but not without a lot of useful information gathering, homework, thought and tough, but good faith and honest negotiating.
A system with perceived or obvious problems up front will not spontaneously correct itself. Sometimes errors/flaws compound one another with the result being bigger than the sum of the problems.
Due diligence and communication perhaps up to the point of sitting on the roof and watching the work being done is no guarantee of a good job, but won't hurt either. I know - it's a PITA and that's why you paid extra for a good vendor - to avoid the hassles. Reality, like it or not, often requires more attention and involvement. Get and stay involved. Keep communication open, frequent and clear. Take and keep the initiative on that aspect and all aspects of the project.
Caveat Emptor.
In this situation, I'd try to work it out with the vendor. Before that, and as others have suggested, get the building dept. involved. I'd also begin thinking about retaining legal counsel. Check out Alisobob's link and comments from others on this thread.
Correcting deficiencies takes time, effort and money. This situation may be a good example of why it's better to spend a bit more time and effort up front and increase the odds of saving a lot of all 3 down the road.
Sermonette is over for the day.
Trying to turn this into something positive and instructive for the future, and for others reading this forum, general comments can be useful if put forth in the spirit of constructive criticism.
FWIW, some thoughts meant in a constructive nature for all:
Sometimes, the joy of getting a "deal", or hammering the vendor for a price is quickly forgotten if the system is troublesome. Sometimes an extra $.20/Watt or so up front is worth it, but not without a lot of useful information gathering, homework, thought and tough, but good faith and honest negotiating.
A system with perceived or obvious problems up front will not spontaneously correct itself. Sometimes errors/flaws compound one another with the result being bigger than the sum of the problems.
Due diligence and communication perhaps up to the point of sitting on the roof and watching the work being done is no guarantee of a good job, but won't hurt either. I know - it's a PITA and that's why you paid extra for a good vendor - to avoid the hassles. Reality, like it or not, often requires more attention and involvement. Get and stay involved. Keep communication open, frequent and clear. Take and keep the initiative on that aspect and all aspects of the project.
Caveat Emptor.
In this situation, I'd try to work it out with the vendor. Before that, and as others have suggested, get the building dept. involved. I'd also begin thinking about retaining legal counsel. Check out Alisobob's link and comments from others on this thread.
Correcting deficiencies takes time, effort and money. This situation may be a good example of why it's better to spend a bit more time and effort up front and increase the odds of saving a lot of all 3 down the road.
Sermonette is over for the day.
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