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  • Shockah
    Solar Fanatic
    • Nov 2013
    • 569

    #1

    SunRun Reviews?

    A friend purchased his system through SunRun.

    It is getting installed in 2 days and he wanted me to comment on the contract.

    AFAIAC, it is missing 3 words. OFF-GRID BATTERIES.

    Other than that, any comments or reviews about SunRun would be appreciated.

    TIA!

    Agreement Overview

    Sunrun Is Serious About Providing You Quality Service for the Life of Your Contract.

    SOLAR PEACE OF MIND
    *Sunrun offers a Performance Guarantee. If your system does not produce the power output guaranteed in this
    agreement, we'll refund you for lost power.
    *If your system overperforms you keep the excess power free of charge.
    *Sunrun's customer care team is available by phone and email to respond promptly to any questions or concerns
    you may have.
    *When we arrange for installation of a system, Sunrun owns the panels, and we monitor them constantly. Sunrun
    will insure, maintain, and repair the Solar Facility at no additional cost to you including inverter replacement.
    *Sunrun only works with insured partners who have all required licenses to perform the work necessary to install
    and maintain your system.

    AGREEMENT OVERVIEW
    Sunrun wants you to be confident in choosing us as your solar power service provider for the next 20 years. While it’s still
    necessary to read your entire Agreement, there are a few important points to be aware of:
    *After going solar you will continue to receive a bill from your Utility. Based on the information you provided Sunrun
    about your previous year’s power consumption of 16,425 kWhs, your system is sized to offset 95% of the power you
    currently purchase from your Utility.
    *This Agreement becomes effective when both you and Sunrun have signed the Agreement and continues in effect for
    20 years following the date your Utility grants permission to operate the Solar Facility.
    *Sunrun offers a 100% Performance Guarantee. If your system underperforms, Sunrun will refund you for the lost
    power based on the rates shown in Exhibit A. If your system overperforms, you keep the excess power at no extra
    charge. Sunrun's contractors provide a 5 year warranty to Sunrun against faulty roof penetrations.
    *You are responsible for payments during the full term of this Agreement. If you sell your house, you have two options:
    1) Transfer the Agreement to the new homeowner, 2) Purchase the system. Whichever option you choose, Sunrun will
    guide you through the process.
    *Your request for a pricing plan change must be submitted within 21 days of signing this Agreement, but before
    installation has begun. If installation begins within 21 days of signing this Agreement, the start of installation will mark
    the date after which you can no longer change your pricing plan.
    *You may only purchase the Solar System at certain specific times during the term of this Agreement. Those times are
    listed in section 10.
    *At the end of this Agreement's 20 year Initial Term: 1) Sunrun will remove the Solar Facility at no cost to you, unless you
    2) Purchase the Solar Facility at its then fair market value, or unless 3) This Agreement is automatically renewed per the
    terms specified in Section 12 and Exhibit A.
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  • Shockah
    Solar Fanatic
    • Nov 2013
    • 569

    #2
    EXHIBIT A: SUNRUN ELECTRICITY & BUYOUT PRICING
    At the signing of this Agreement, you will pay Sunrun a non-refundable Deposit ("Deposit") of $500. At the start of installation of the Solar Facility, you will pay Sunrun an Initial Payment ("Initial Payment") of $20,294. Together, these payments comprise the Upfront Payment ("Upfront Payment"). As scheduled below, your Upfront Payment is subject to refund if the Guaranteed Output is not met.

    During the Initial Term, Sunrun will not charge you for electric energy in addition to the Upfront Payment.
    tbc...
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    Comment

    • Shockah
      Solar Fanatic
      • Nov 2013
      • 569

      #3
      Exhibit A

      sunrun1.jpg
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      Comment

      • Shockah
        Solar Fanatic
        • Nov 2013
        • 569

        #4
        After the Initial Term, SunRun shall on each anniversary of the In-Service Date establish a new price per kWh that is equal to ten percent (10%) less than the “Average cost of electric energy” as established by your Utility or its successor. “Average cost of electric energy” shall be the price you would otherwise pay for electric energy to your Utility or its successor for the 12 months preceding the start of each Renewal Term.

        Notwithstanding the foregoing, in no event shall this price per kWh be less than $0.14 per kWh.

        Pursuant to Section 10, if you purchase the Solar Facility before the Guaranteed Output has been achieved, Sunrun will refund to you a portion of your Upfront Payment.

        Refunds of the Upfront Payment paid prior to the second anniversary of this Agreement shall be paid at $0.073/kWh.
        Comments are appreciated.
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        Comment

        • silversaver
          Solar Fanatic
          • Jul 2013
          • 1390

          #5
          In Hawaii, you will save money regardless. My vacation home lowest bill were in high $200s to 500s when I'm there....

          Comment

          • Shockah
            Solar Fanatic
            • Nov 2013
            • 569

            #6
            Originally posted by silversaver
            In Hawaii, you will save money regardless. My vacation home lowest bill were in high $200s to 500s when I'm there....
            Agreed.

            16425kwh * 35¢ = $5478.75 / 12 = $479.06 per month....

            However, there are cases where PV purchasers have gotten burnt, one way or another by the seller/installer.
            I'm seeking any info / advise / comments on what contract terms to look for or demand from seller to prevent future grief.

            Thanks!
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            Comment

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