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  • Jake4177
    Junior Member
    • Jun 2013
    • 1

    #1

    New Solar System - Aurora Inverter Voltage Out of Range?

    Five weeks following the completion of my Solar City system, my power company finally has installed the dual-direction meter, but the Aurora PVI 3.6 Inverter displays an error. It appears that the voltage is "OUT OF RANGE" and the inverter does not begin inverting. However, the inverter's spec range is 120-530 Volts and the screen displays 210 volts! What's wrong?

    I feel like the inverter is "expecting" a different voltage (i.e. it was setup for a higher or lower voltage)? Any advice on getting this system active would be appreciated. Who knows when SC will get back out here to service it...I'm hoping for a "quick fix" and begin production.

    Thanks!

    Jake
  • inetdog
    Super Moderator
    • May 2012
    • 9909

    #2
    Originally posted by Jake4177
    Five weeks following the completion of my Solar City system, my power company finally has installed the dual-direction meter, but the Aurora PVI 3.6 Inverter displays an error. It appears that the voltage is "OUT OF RANGE" and the inverter does not begin inverting. However, the inverter's spec range is 120-530 Volts and the screen displays 210 volts! What's wrong?
    Is it saying that the DC input voltage is out of range or the grid AC is out of range?

    Have you looked at the manual?

    In particular, section 5.4, Messages and Error Codes.

    What voltage and frequency is your AC? The terminals you use will be different depending on that.
    Grid voltage, maximum range 183 to 304 Vac:

    Grid voltage, nominal 277V single phase (Connect L1 to 1, L2 to 2, leave 3 open)

    or
    240V split phase (default) (Connect L1 to 1, L2 to 2, N to 3)

    or
    208V single phase (setting required) (Connect N to 1, L1 to 2, leave 3 open)

    SunnyBoy 3000 US, 18 BP Solar 175B panels.

    Comment

    • apollo421
      Junior Member
      • Jul 2016
      • 3

      #3
      I have a similar problem, and what you've done, what reason ??

      Comment

      • solarix
        Super Moderator
        • Apr 2015
        • 1415

        #4
        It is most probably that the utility company's AC voltage is out of bounds for the inverter to sync to it. Inverters are required to be very strict by the UL listing as to what voltage is acceptable. There is a process you can go through to get them to allow you to change the inverter's specs, but more probably you need to beat on the utility to get their voltage right.
        BSEE, R11, NABCEP, Chevy BoltEV, >3000kW installed

        Comment

        • bcroe
          Solar Fanatic
          • Jan 2012
          • 5209

          #5
          In addition, the voltage at the line connection will increase at full power. That in part can be caused by voltage drop in the
          feed wiring. That and a high line voltage can combine to trip out-of-range. Bruce Roe

          Comment

          • apollo421
            Junior Member
            • Jul 2016
            • 3

            #6
            Ok, thank you for your answers.

            I will explain the whole situation.

            The inverter is new, purchased in England.
            He had set English, but there were never problems in my country.
            I changed at all in my country - no change, same thing.
            I gave England, Germany, Italy.

            It shows on the display the following:

            Vgrid 235 V
            out of range

            Fgrid 50 Hz
            in range

            RISO 20Mohm

            and the next connection 30 seconds

            and

            Vgrid 235 V
            out of range

            Fgrid 50 Hz
            in range

            RISO ..... 20Mohm

            and the next connection 30 seconds


            It's always like this

            green blinking, yellow still on fire, the red will never lit


            According to the program, I still have 22 hours and 55 minutes to change and choice of network, but it does nothing, it is the same

            But I have very little power from the PV because about 300 watts, or it could be the problem ???

            A can of service menu I can set something ??

            INVERTER

            ABB PVI 10.0-TL-OUTD-FS

            WK36 / YY15

            Please help

            Wojtek

            Comment

            • apollo421
              Junior Member
              • Jul 2016
              • 3

              #7
              And one more thing.

              As I have done, "zeroing" - linked N and PE on the plug INVERTER, this may be the problem ??

              Wojtek

              Comment

              • FFE
                Solar Fanatic
                • Oct 2015
                • 178

                #8
                It looks like that inverter is set up for a 3 phase output. My quick search shows Europe is generally 400 to 415 volts. If the inverter is showing 235 volts something is not right.

                Comment

                • Bikeboy
                  Junior Member
                  • Nov 2018
                  • 1

                  #9
                  Hello, did you ever figure out a solution to the problem you were having? I am having the same issue with my inverter and can't seem to find a solution. Any info you can provide would be greatly appreciated.

                  Thanks,
                  Alex

                  Comment

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