Greetings all!
As we were resolving our recent system malfunction, we talked to a troubleshooter over the phone, and he recommended that we connect our two LG RESU16H Prime batteries to the Internet to facilitate remote monitoring and troubleshooting. I would have thought the batteries were already connected to the Internet, but our installers were rock-bottom horrible, so it wouldn't surprise me if they failed to set things up correctly (our system has been operational only 50% of the last seven months, so that should give you some idea about their commitment to customer service).
The guy on the phone sent me a manual that tells me how to do this, but since I am not a solar power engineer, nor a master electrician, I am having difficulty interpreting the relevant instructions. Plus, we have two batteries, and the manual seems to assume I only have one. The manual says to run an ethernet cable thru ""hole 2," but as you can see in the attached photo, "hole 2" is already used. I could violate their instructions and maybe go thru "hole 1" but I am very concerned about opening up a vector by which rain and other moisture can get into the housing.
If possible, I would prefer to connect these batteries to the Internet wirelessly, as opposed to hardwiring them via ethernet cable. Is there anyway to do this with a network interface card that resides inside the battery housing (we have good wifi connectability near the batteries), or is a hardwired ethernet cable my only option with these batteries?
Thanks!
Otherchuck
batteries small.jpgLG battery holes labeled.jpg
As we were resolving our recent system malfunction, we talked to a troubleshooter over the phone, and he recommended that we connect our two LG RESU16H Prime batteries to the Internet to facilitate remote monitoring and troubleshooting. I would have thought the batteries were already connected to the Internet, but our installers were rock-bottom horrible, so it wouldn't surprise me if they failed to set things up correctly (our system has been operational only 50% of the last seven months, so that should give you some idea about their commitment to customer service).
The guy on the phone sent me a manual that tells me how to do this, but since I am not a solar power engineer, nor a master electrician, I am having difficulty interpreting the relevant instructions. Plus, we have two batteries, and the manual seems to assume I only have one. The manual says to run an ethernet cable thru ""hole 2," but as you can see in the attached photo, "hole 2" is already used. I could violate their instructions and maybe go thru "hole 1" but I am very concerned about opening up a vector by which rain and other moisture can get into the housing.
If possible, I would prefer to connect these batteries to the Internet wirelessly, as opposed to hardwiring them via ethernet cable. Is there anyway to do this with a network interface card that resides inside the battery housing (we have good wifi connectability near the batteries), or is a hardwired ethernet cable my only option with these batteries?
Thanks!
Otherchuck
batteries small.jpgLG battery holes labeled.jpg
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