New Solar Edge inverters (no screen)

[ButchDeal]

I should add you are correct in clicking on the inverter and info it shows inverter status, that would cover (night mode) i assume. Still would like to know more info about cell connectivity and error codes. Certainly having the LCD was easy, press one button you get the module status and what mode it was in with a single glance.

That doesn't give you module status... it only gives you paired optimizer count, very different.

[arf88]

you can see the LCD interface from the web montoroing page for one thing... so it shows all ALL of the LCD infor since it shows the LCD screen .

night mode (as i mentioned before) is listed if you right click on the inverter and select info. Pretty simple.
You can see error codes.
to get allerts you have to enable and set them up. Click on "show rules" then open a rule... make sure to set notification.

i have monitoried a lot more than a single inverter for longer than one year.
I assure you that you can get the info if you have the access

Where do you the Zigbee info, Cell Sim info, 485 multi inverter info?

You keep saying you can get the same info and more but I don't recall seeing any of these menus in the portal.

"Click on "show rules" then open a rule... make sure to set notification."
Where is this option to "Show rules" I posted a screen shot, i don't see it?

[arf88]

You mentioned you can see Error codes, where in Alerts? Perhaps you have installer access where I just have "Owner" access.

[ButchDeal]

You mentioned you can set alerts, i would love to but I don't see that option and the solar company says i have full owner rights. Maybe you have different rights than full owner rights.

Capture.PNG

you don't have the rights....
you should have this button .


Alerts.jpg

[arf88]

well that explains it lol. You think this could be because I'm just an "Owner" and not installer?

[ButchDeal]

You mentioned you can see Error codes, where in Alerts? Perhaps you have installer access where I just have "Owner" access.

if an error is active it will be in the alerts and the inverter info page.
it will be on alerts indefinitely, select Status: All and press "Apply Filter" and you will see all alerts that the system has thrown.

I do have installer access to most and full.owner to a few others.

[arf88]

I assume with your "installer" rights you have a lot more access than "owner" rights which explains why you mention you have access to everything the LCD offers and more. Not sure why SolarEdge would not allow the owner to have this access. Most likely most home owners don't monitor anything.

[arf88]

if an error is active it will be in the alerts and the inverter info page.
it will be on alerts indefinitely, select Status: All and press "Apply Filter" and you will see all alerts that the system has thrown.

I do have installer access to most and full.owner to a few others.

Makes sense, I checked and nothing showed up under alerts. It's clear the old error codes from the previous inverter didn't transfer over although the production data did so maybe it just goes back to as an "Owner" i don't have access to it.

Back to begging the solar company to give me their login credentials to be able to monitor this level of info again.

[ButchDeal]

well that explains it lol. You think this could be because I'm just an "Owner" and not installer?

Are you sure that you have "owner" and not just "full" on the access page they have to check the box next to "owner" for your account as well.
They can also set up some alerts for you too if you like.

have you check to see what alerts have been triggered?

[arf88]

Thanks again for feedback and your invaluable knowledge of these systems.

[arf88]

Are you sure that you have "owner" and not just "full" on the access page they have to check the box next to "owner" for your account as well.
They can also set up some alerts for you too if you like.

have you check to see what alerts have been triggered?

According to them I have full access. I even got an email from solaredge and it states User Role: Full Access The user is a site owner. Do you think that is the issue they have me listed with Full access but not "Owner"?

[ButchDeal]

Makes sense, I checked and nothing showed up under alerts. It's clear the old error codes from the previous inverter didn't transfer over although the production data did so maybe it just goes back to as an "Site owner" i don't have access to it.

Back to begging the solar company to give me their login credentials to be able to monitor this level of info again.

I would never give you my credintials and doubt that a good installer would either as you would have access to all of their installs.
You can though set up an installer account and ask them to associate you to the ONE inverter you are on.
We have hundreds of associations with installers and individual system associations at full access.

The installer can add the owner to all rules also...

https://vimeopro.com/solaredge/monitoring/video/312151169

[arf88]

I did not know I could setup an installer account, does not that require permissions from SolarEdge and they have to approve your login and account as an installer?

[ButchDeal]

I did not know I could setup an installer account, does not that require permissions from SolarEdge and they have to approve your login and account as an installer?

just serial number of an inverter I think.

https://www.solaredge.com/us/MonitoringSetUp

[arf88]

I just tried to setup an installer account and it won't let me proceed " The serial number you entered is already assigned to a different site."

So not sure how i can setup an account without a valid serial number they have not registered.