Sunpower monitoring communication issue

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  • alex27riva
    Junior Member
    • Dec 2016
    • 8

    #1

    Sunpower monitoring communication issue

    Hi everyone, after 2 years I'm still having problem with my Sunpower Monitoring System. (link old thread).
    Now I bought a couple of powerline adapter from TP-Link, model TL-PA4010 KIT and I connected my Sunpower data logger without the gateway, because in the manual says that when the data logger is resetted and an ethernet cable is connected, it can work as a data logger and a gateway.
    I tested the internet connection on the powerline adapter and it's working, but the data logger is not reporting data on the Sunpower's website.

    My data logger (the green power LED is blinking)
    Data logger model: SunPower SPR-PMR-DLOG





    Error in the app:




    How can I fix the communication problem?

    Thanks in advance for the help.
    Last edited by alex27riva; 06-05-2019, 08:34 AM.
  • J.P.M.
    Solar Fanatic
    • Aug 2013
    • 15015

    #2
    Have you called Sunpower after the latest changes and asked why their equipment wasn't working ?

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